Mr. Harris,

I observed the demonstration of the EZ Transport Chair at recent
NASVH Summer Conference. The Vermont Veterans’ Home
historically spends over $25,000 a year for transportation of our
Veteran heroes to the local hospital and physician offices for
non-emergent care. Since purchasing and implementing the use
of Harris Medical’s EZ Transport Chair, the Vermont Veterans’
Home saved over $1,500 in the first two weeks of use and this
figure continues to grow. Residents, staff and our transportation
provider enjoy using the chair and appreciate how it acclimates to
their needs for bed height transfers and sitting upright.
We appreciate saving money; however; the comfortable transportation
of our Veterans is of prime importance.

Semper Fi’

Allan M. Faxon, Jr., Col. USMC (Ret)
Chief Operating Officer

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Director of Rehabilitation/ Inglis House

Dear Brian,

I am writing to express my sincere gratitude and appreciation for introducing us to your company and your line of products.   We had been researching transport chairs for several months prior to being introduced to you.  Our organization has been working extremely hard to search for innovative solutions to reduce our transportation costs related to external medical appointments.  Over the past several years, our costs have grown as reimbursement continues to get reduced.  We certainly appreciated your flexibility in offering a trial period so that we could analyze and quantify the impact of utilizing the transport chair and our own transportation fleet as opposed to a contracted ambulance service.  We were thrilled to see a cost saving exceeding $5,000 in a month’s time by using one of your chairs with 2 residents for external dialysis appointments.  We certainly see excellent potential for continued savings if we can get creative with our medical schedule and use of both internal and external transportation services.

Besides cost savings, we also received very positive feedback from our residents and staff who are using the equipment.  Residents report that they are much more comfortable in the EZ Transport chair and do not need to be subjected to extra transfers on and off of a stretcher once they arrive at the medical appointment.  They appreciate being able to change positions by asking the caregiver to raise or lower the head or foot of the chair.  Our population is also at high risk for pressure injuries so we certainly appreciate being able to utilize pressure-reducing surfaces on the chair as we see fit.  This is especially important for residents who have fragile or compromised skin who are out of the facility for extended periods of time.

I have been so impressed by your professionalism, customer service, and attention to detail. I also would like to recognize your dedication and commitment to the product.  You have gone above and beyond since the first day we met.  I appreciate your quick response, your flexibility in scheduling, and your willingness to come out to our facility at the drop of a hat whenever asked.  I appreciate you being so engaged to ensure success of the chair by coming in to do personal in-servicing for our staff throughout all 3 shifts.  We look forward to our continued partnership for many years to come.  Thanks again.

Sincerely,

Danielle Paffett, OTR/L

Director of Rehabilitation/ Inglis House

Of The National Multiple, Sclerosis Society

 Board Member The owners of ez transport could not have been more accommodating.  They clearly understood the needs of the handicapped. I can’t walk or bear weight.  They modified a chair they had me test out based on my feedback and the result was a wonderful piece of equipment. Smaller, sleeker, lighter and no longer hospital/handicap white but a great shade of brown.  The chair served a number of useful purposes for me. Since it can become a flat surface, we used it at home as an adult changing table.  It can also serve as an examination table at the doctor’s office.  No more humiliating lifts by office personnel  from the wheelchair to the awkward exam table. This company is incredibly patient focused. I’m happy to recommend ez transport.